If you have any questions, please use the form to the right.

2121 North Frontage Rd W, #185
Vail, CO, 81657
United States

2623434554

Mediterranean single-ingredient all-natural luxury skin and hair beauty products expertly crafted by villages of artisans Katari works with and helps support.

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Returns

The best customer is a pampered and spoiled customer – if you ordered our product by mistake, or purchased so much that you cannot find space for toothpaste on your bathroom counter, just ship it back (not the toothpaste, please).

We are grown-ups and will deal with rejection through hours of therapy (just kidding). Please email us at info@katariskincare.com, with your name and order number. We will email you a pre-paid return shipping label (that makes it free) and you can send the package back. That simple!

Please make sure to follow the below rules to assure your return is processed quickly:

We accept returns up to 6 months from the date of original purchase.

Please return product in the original packaging so that we can somewhat recognize our goods.

Please allow up to 7 -10 business days from when we receive your returned package to verify everything and credit money back to your account. Depending on the type of payment you used when purchasing, credit might appear on your account 3-12 business days after we posted it.

If you are returning the product, it is extremely important for us to know why and how we can make your experience better. You can e-mail us at info@katariskincare.com or fill out a comment form.

Thank you!